SECURITY AND PRIVACY ISSUES

At  Équiterre, we are committed to the security, privacy and confidentiality of the information accessed, processed and transmitted through our Website. The following page describes our security measures as well as our policy on the personal information we collect when you buy products on-line. 

Internet Security

We have brought in new security measures on our Website to safeguard against the loss or unauthorized use of the personal information that is handled by Équiterre, particularly credit card information. Our server uses the latest technology, Secure Socket Layers (SSL), and our Website is protected by a firewall technology, all state-of-the-art equipment in order to allow you to perform secure transactions at any time.

However, no security mechanism is perfect and you must be aware that there is a certain risk level that the personal information transmitted may be disclosed without your consent and without any fault on the part of Équiterre. Équiterre declines all responsibility regarding forwarded personal information, except in case of negligence on the part of Équiterre. It is to be noted that, for your own security, no credit card-related information will be stored on the server used by Équiterre. 

What kind of personal information will Équiterre ask you to provide and why?

Occasionally, in the case of a donation, a purchase or a submission to a contest, for instance, Équiterre will need your name, address, e-mail address and, if you agree, other information.

How will Équiterre use this information?

Information collected by Équiterre will allow us to process your orders, to contact you if you win a prize in the event of a contest, to customize our relationship with you or, if we may, to send you information about our Website and occasional special event. Also, you should know that none of our partners has access to your personal information and that Équiterre does not sell its list of users. If at any time you wish to stop receiving information about Équiterre, you need simply send an e-mail to our Webmaster.

Links to other sites

Équiterre's Website includes links to other sites managed by other companies or organizations. Clicking on these links will take you out of Équiterre's Website. We are not responsible for these Websites and the fact that they are listed on our site does not engage Équiterre in any way. Any personal information you might send through these sites will be subject to their respective policies for the protection of  personal information.

Cookies

A cookie is a very small text file that is put on your hard drive by some Web pages. Cookies are harmless in that they cannot extract information from your hard disk, over which you maintain total control. Équiterre uses cookies in order to measure the traffic on its site, to enable users to connect to its forum, to provide information that will be useful to the organization and to customize the future use of the site. Note that this technology does not make your personal information available to Équiterre. It is always possible to refuse cookies by modifying your computer or web browser configuration. However, this will make it impossible to access certain Web applications such as contests and forums.

Restrictions

Équiterre reserves the right to modify its policy at all times. Équiterre also reserves the right to provide personal information if it is requested by law or in order to protect the proprietary rights of its site or those of its users, sponsors or suppliers.